Effective Date: [INSERT DATE]
[BUSINESS NAME] (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, phone calls, and communications.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our business.
Information We Collect
We may collect personal information including, but not limited to:
Name
Phone number
Email address
Address
Service or estimate details you submit through forms or phone calls
We collect this information when you:
Submit a form requesting an estimate or service
Call or text our business
Communicate with us by phone, email, or SMS
How We Use Your Information
We use your information only for business-related, transactional purposes, including:
Responding to your service or estimate requests
Scheduling appointments
Sending appointment confirmations and updates
Providing service notifications
Communicating about your requested services
We do not use your information for unsolicited marketing.
Text Messaging & SMS Communications
If you provide your phone number, you consent to receive text messages from [BUSINESS NAME] related to:
Your service or estimate request
Scheduling and appointment updates
Service notifications
Message frequency varies based on your interaction with us.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly at [BUSINESS PHONE NUMBER].
Call Recording
Phone calls with [BUSINESS NAME] may be recorded for:
Quality assurance
Training purposes
Accuracy of service information
By calling our business, you consent to call recording where permitted by law.
Information Sharing
We do not sell your personal information.
We may share your information only with trusted service providers who assist us in operating our business systems (such as communication and scheduling tools), and only for the purpose of providing our services to you.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we use industry-standard practices to safeguard your data.
Your Choices
You may:
Opt out of text messages at any time by replying STOP
Request access to or correction of your personal information
Contact us with privacy-related questions
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
[BUSINESS NAME]
[BUSINESS ADDRESS]
[BUSINESS PHONE NUMBER]
[BUSINESS EMAIL ADDRESS]
Policy Updates
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.